How to use WilTrak

Use this quick guide to launch WilTrak the right way for your team, whether you are testing with a single depot or rolling out across multiple facilities.

Quick start checklist

  1. Add your organization details and facilities in the dashboard.
  2. Invite admins, compliance leads, and field supervisors with the right roles.
  3. Configure pricing and material categories so pickups and batches stay consistent.
  4. Install the collector mobile app and sign in with the same dashboard credentials.
  5. Run a test pickup with photos to validate plastic ID and anomaly checks.
  6. Turn on the reports you need (EPR, municipal, or internal ops packs).

Tier-by-tier playbook {#tier-guide}

Starter (0–25 tonnes/year)

  • Keep it simple: 1 facility, up to 500 transactions/month.
  • Enable photo proof on every pickup for trust with producers.
  • Use the prebuilt WilTrak reports; export CSVs weekly for auditors.
  • Start with Android collectors; avoid API work until you scale.

Small Business (>25–150 tonnes/year)

  • Set up 2–3 facilities and assign supervisors per site.
  • Turn on anomaly highlights so reviewers can spot bad images quickly.
  • Use the standard API connection to push summary data into your finance tool.
  • Run weekly performance dashboards (top collectors, routes, rejection rates).

Medium Enterprise (>150–750 tonnes/year)

  • Create facility groups by region and lock down permissions by site.
  • Configure live data feeds into your BI stack; target 99.5% uptime.
  • Use “confidence-boosting” image checks for tricky plastics to reduce disputes.
  • Schedule regulator-ready reports per market (EPR/E-waste) and version them.

National Producer (>750 tonnes/year)

  • Roll out unlimited transactions with dedicated onboarding for each region.
  • Map custom regulator templates and residency rules per country.
  • Use full API access for ERP/SCM integrations (SAP, Netsuite, Odoo).
  • Monitor SLA dashboards (uptime, queue latency) and enable add-ons like private cloud.

Collector app setup {#collector-app}

  • Install & sign in: Share the app download path, then sign in with dashboard credentials; confirm the API URL points to your environment.
  • Record flow: Select batch → weigh → capture photo → submit with location (if allowed). Require photo proof on every pickup for auditability.
  • Offline first: Queued pickups auto-sync when connectivity returns; remind agents to open the app when back online so queues flush.
  • Image quality: Retake if glare/blur; aim for full label in frame. Low-confidence photos should be retried on the spot.
  • Roles & permissions: Supervisors see summary metrics; collectors only see their pickups. Keep device sharing to a minimum.
  • Troubleshooting: If uploads stall, toggle airplane mode off/on and reopen; if auth fails, reset password in the dashboard and re-login.

Analytics and reporting {#reporting}

  • Dashboards: Track pickups, anomalies, total weight, and top collectors in the web dashboard. Filter by facility, date, and material.
  • Regulatory packs: Enable EPR/municipal templates and schedule monthly exports so reports stay versioned and consistent.
  • CSV/PDF exports: Use CSV for bulk analysis; PDF for regulators and compliance officers. Include photo links where required.
  • Alerts & reviews: Turn on anomaly highlights and notify supervisors for low-confidence images or edge-case plastics.
  • API & data feeds: Pipe normalized data into your warehouse/BI; include facility IDs and batch IDs for joins with ERP/SCM.
  • Service levels: For high-volume tiers, monitor uptime and queue latency; escalate if thresholds slip below your SLA target.

Need a tailored rollout? Contact sales@wiltrak.tech and we will map the exact controls and reports for your tier.***