WilTrak services
Use WilTrak for live EPR and audit outputs, or ask customer care to coordinate certificates, environmental audits, ESIA work, and physical site visits.
Choose your path
Some services are ready to run directly in the dashboard, some are easier with customer care guidance, and some require a physical site visit before WilTrak can deliver the report.
Fastest path
Self-serviceBest for teams that already have pickup, producer, or material records flowing into WilTrak and want live outputs on demand.
Guided path
Customer careBest when you want WilTrak to guide setup, evidence packaging, or certificate preparation from the website.
Field path
Physical visitBest for engagements that need inspections, evidence collection, interviews, or formal on-site review before the report is delivered.
Dashboard services
These outputs depend on live records in WilTrak, so the fastest path is dashboard access plus the right data flowing into the ledger.
Dashboard workflow
Self-serviceGenerate summary, material, producer, and audit-ready exports directly from live pickup data.
Deliverable
Summary CSV plus period-based materials, producer, and audit exports
How to get it: Sign up for the dashboard and start recording or importing pickups.
Dashboard workflow
Self-serviceTrack end-of-life plastics, e-waste, glass, paper, metals, textiles, organics, and mixed residual streams in one ledger.
Deliverable
Traceable material register by stream, weight, and estimated value
How to get it: Use the dashboard once your organization has access.
Dashboard workflow
Self-serviceReview producer-level collection totals that support certificate evidence, reconciliations, and regulator follow-up.
Deliverable
Producer breakdown exports tied to recorded collections
How to get it: Run this from the dashboard when producers and pickups are linked.
Dashboard workflow
Self-servicePackage timestamps, collectors, batches, weights, and anomaly status into audit-ready evidence without manual collation.
Deliverable
Audit CSV and PDF packs for the selected reporting window
How to get it: Open the Compliance module and export the window you need.
Dashboard workflow
Self-serviceInspect flagged pickups, assign reviewers, add notes, and clear exceptions before compliance sign-off.
Deliverable
Cleaner reporting output with fewer unresolved exceptions
How to get it: Use the anomaly queue inside the dashboard before exporting reports.
Dashboard workflow
Self-serviceReview approvals, permissions, workflow actions, and administrative events without losing traceability.
Deliverable
Audit log CSV plus searchable admin visibility
How to get it: Available to admins inside the dashboard.
Customer care and field work
Customer care coordinates the commercial and operational side of these requests. Where a site visit is needed, the team will confirm scope, location, timelines, and the evidence required before delivery.
WilTrak can review dashboard evidence, documentation, and packaging for regulator-ready certificate support.
How to get it: Either prepare the evidence in the dashboard or request customer care help below if you want guided review.
Comprehensive Study Report support for projects that need formal ESIA work, scoping, and evidence collection.
How to get it: Contact customer care with the project location, materials, and reporting timeline to scope the visit.
Study Report support for projects that need structured environmental and social impact assessment work.
How to get it: Book the work from this page so the team can confirm the site review and reporting requirements.
Summary Project Report support for lighter-scope projects that still need formal environmental review.
How to get it: Use the website request form and indicate that the work needs a physical visit.
Site review, evidence collection, corrective action tracking, and final environmental audit report delivery.
How to get it: Book a site visit through customer care and include the facility location plus any deadlines.
Plastic stream assessment, traceability checks, and certification support for compliant recovery programs.
How to get it: Request customer care support if the program needs inspection or certification guidance.
Material coverage
WilTrak is not limited to packaging plastics. We group detailed sub-streams into clearer operating families so teams can scan the service scope faster while still preserving traceability underneath.
AI-assisted photo classification currently covers plastic resin types; every other family here is tagged manually with the same full traceability, pricing, and EPR reporting — AI-assisted classification for those is coming soon.
Rigid and flexible polymer streams grouped into one traceable recovery family.
Includes
Electronic devices and stored-energy components that need controlled handling and reporting.
Includes
Bottle and cullet streams that need clear weight tracking and contamination control.
Includes
Fiber-based packaging and print materials managed as one reporting family.
Includes
Non-ferrous and ferrous recovery lines grouped for pricing, traceability, and export.
Includes
Soft goods and tyre-based streams tracked together for diversion and specialist handling.
Includes
Biowaste and wood-based residues handled as natural-origin material families.
Includes
Residual materials that still need visibility when they cannot be cleanly separated upstream.
Includes
Customer care
Tell us what you need and how you want to get it. We can help you sign up for the dashboard, coordinate a certificate review, or schedule a physical visit for field-based work.
Email: support@wiltrak.tech
Coverage: East Africa (Kenya, Uganda, Tanzania, Rwanda, Ethiopia)
Best for
Open the dashboard for live EPR and audit exports, or use customer care for certificate review, environmental audits, ESIA work, and site visits.