Pricing
WilTrak pricing
Plans for collectors, producers, recyclers, and national compliance teams across East Africa.
Plans
Monthly rates shown in USD; 10% off quarterly, 20% off annual. Tonnage brackets reflect Kenya's EPR thresholds — contact us to calibrate for Uganda, Tanzania, or Rwanda.
Starter
0 – 25 tonnes / year · Ward-level collectors, tiny depots, single-site recyclers
- Dashboard + agent mobile app
- 500 transactions/month
- Automated WilTrak packaging reports
- 1 facility
- Email support
Small Business
> 25 – 150 tonnes / year · SMEs, informal recyclers formalizing, small manufacturers
- Up to 5,000 transactions/month
- 3 facilities
- Photo proof checks for every pickup
- Standard API connection
- Priority support
Medium Enterprise
> 150 – 750 tonnes / year · Growing recyclers, mid-sized producers
- Up to 25,000 transactions/month
- 10 facilities
- Live data feed into your own tools WilTrak sends a signed notification to your own system every time a pickup is recorded, so your tools stay in sync without anyone needing to check the dashboard or export a report. Each notification is cryptographically signed so your system can verify it really came from WilTrak.
- AI-assisted classification for plastics Our AI photo classification is trained on plastic resin types (PET, HDPE, PVC, LDPE, PP, PS, etc.). Other materials — e-waste, glass, metals, paper, textiles, organics — are tagged manually with full traceability and reporting; AI-assisted classification for those is coming soon.
- Full audit logs A complete, searchable history of every account, billing, and data change in your organization — who did what, and when. Useful for your own security reviews, investigating a mistake, or showing an auditor exactly what happened.
- Enterprise SSO (OIDC) Let your team sign in with the identity provider you already use — Okta, Azure AD, Google Workspace, or any standard OIDC provider — instead of a separate WilTrak password. New team members get access automatically on first sign-in, and access is revoked the moment they leave your provider, without anyone at WilTrak needing to do it manually.
- 99.95% uptime SLA We commit to keeping WilTrak online and working 99.95% of the time — about 22 minutes of allowed downtime a month. You can rely on the system being available when you need to log pickups, run compliance reports, or take payments.
- IP allowlisting Limit sign-ins to specific internet addresses, like your office network, so the dashboard can only be reached from places you approve. Even if a password is stolen, it cannot be used to log in from outside your allowed locations.
- SOC 2 attestation available SOC 2 is an independent audit that checks how well a company protects customer data. Having this available means we can give your own auditors or procurement team documented proof of our security practices — useful when your organization needs to formally approve using WilTrak.
National Producer
> 750 tonnes / year · Multinationals, national FMCGs
- Unlimited transactions
- 30+ facilities
- Dedicated onboarding and success manager This plan is set up with our team rather than instant checkout — tell us about your organization from the dashboard and we'll reach out to activate it.
- Full API access with custom regulator reports
- Live data feed into your own tools WilTrak sends a signed notification to your own system every time a pickup is recorded, so your tools stay in sync without anyone needing to check the dashboard or export a report. Each notification is cryptographically signed so your system can verify it really came from WilTrak.
- Enterprise SSO (OIDC) Let your team sign in with the identity provider you already use — Okta, Azure AD, Google Workspace, or any standard OIDC provider — instead of a separate WilTrak password. New team members get access automatically on first sign-in, and access is revoked the moment they leave your provider, without anyone at WilTrak needing to do it manually.
- 99.95% uptime SLA We commit to keeping WilTrak online and working 99.95% of the time — about 22 minutes of allowed downtime a month. You can rely on the system being available when you need to log pickups, run compliance reports, or take payments.
- IP allowlisting Limit sign-ins to specific internet addresses, like your office network, so the dashboard can only be reached from places you approve. Even if a password is stolen, it cannot be used to log in from outside your allowed locations.
- SOC 2 attestation available SOC 2 is an independent audit that checks how well a company protects customer data. Having this available means we can give your own auditors or procurement team documented proof of our security practices — useful when your organization needs to formally approve using WilTrak.
Price-related features
Discover the advantages of choosing our plans
Tiered Pricing Plans
Choose from a range of pricing plans designed to accommodate different budgets and requirements.
Transparent Pricing
Clearly displayed pricing details for each plan, with no hidden costs or unexpected charges.
Secure Payment Methods
Secure payment gateways to protect your financial information during transactions.
Instant Access
Immediate access to your chosen plan's features and templates upon subscription.
Upgrade Value
Upgrade to higher-tier plans to unlock more features and benefits for an enhanced experience.
24H support
Questions answered via live chat, email or phone, every calendar day.
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Pricing FAQs
Common questions from East African producers, collectors, and compliance teams.
Do new organizations get a free period?
Yes. Every new organization gets their first monthly billing cycle free — no credit card needed upfront. The trial activates automatically when you pick a monthly plan.
Which payment methods work in Uganda, Tanzania, and Rwanda?
WilTrak supports Paystack for Kenya and Rwanda (M-Pesa, card, bank transfer) and Flutterwave for Uganda, Tanzania, Ethiopia, and Burundi (mobile money, card, RTGS). The correct gateway is selected automatically based on your billing currency.
Are prices shown in KES or local currency?
Prices are shown in USD by default as a neutral reference, and the currency picker auto-detects your region. At checkout, billing happens in your local currency — KES, UGX, TZS, RWF, ETB, or BIF — at the exchange rate applied by your payment provider.
Does WilTrak support NEMA Uganda, NEMC Tanzania, or REMA Rwanda reporting?
Yes. The compliance module generates regulator-ready reports for all EAC frameworks. Your dashboard pre-configures the correct regulatory body (NEMA/KEPRO for Kenya, NEMA Uganda, NEMC, REMA, EPA Ethiopia, OBPE Burundi) based on your organization's registered country.
Do the tonnage brackets apply in all EAC countries?
The displayed brackets (0–25 t, 25–150 t, etc.) reflect Kenya's KEPRO/NEMA thresholds. Uganda's NEMA, Tanzania's NEMC, and Rwanda's REMA use different reporting bands and periods. Contact us and we will calibrate your plan to the correct national thresholds.
Can I switch or upgrade plans?
Yes — upgrade or downgrade at any time from the dashboard. Upgrades are prorated so you only pay the difference for the remaining period. Downgrades take effect at the next renewal.
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